XP Inc. (NASDAQ: XP)
Senior Software Engineer
Investment and digital banking platform serving millions across Latin America.
- Designed, maintained, and operated backend systems processing BRL 30B+ per month with 99.90%+ availability.
- Technical owner for critical transfer systems (PIX, TED), ensuring reliability, scalability, and fault tolerance.
- Led architecture and delivery of core banking features within the Digital Account platform.
- Operated in a regulated environment with strict quality, security, and compliance standards.
- Led war rooms, root cause analysis, and recovery plans for production incidents.
- Mentored engineers (buddy onboarding), performed code reviews, pairing sessions, and technical interviews.
- Owned documentation for TED processing within XP’s tech ecosystem.
Key Achievements
- Led the Overdraft Product from concept to production, enabling 60,000+ new accounts.
- Improved PIX reliability, reducing latency/downtime client contacts by 60%+.
- Built telemetry and alerts for TED via Dynatrace, reducing incident-related client contacts by 90%+.
- Helped launch the International Account enabling USD transfers and reducing third-party dependency.
- Built a TED request tool integrated with XP’s chatbot using ChatGPT to improve UX and reduce manual support.